Frequently Asked Questions
Everything you need to know about bringing luxury to your home and garden.
What is the estimated delivery time for Australian orders?
Standard shipping within Australia typically takes 3-7 business days. For regional areas, please allow up to 10 business days for your premium home goods to arrive.
Are your outdoor products UV and water-resistant?
Yes, our outdoor range is crafted using high-quality, weather-treated fabrics designed to resist UV fading and water damage, ensuring longevity in the harsh Australian climate.
What is your return policy for change-of-mind purchases?
We offer a 30-day return policy for most items. Products must be in original, unused condition with all packaging intact to qualify for a refund.
Do you offer international shipping from the Australian store?
Currently, our Australian site services Australia and New Zealand. For orders to the US or Europe, please visit our respective international regional stores.
How should I care for my Business & Pleasure Co. textiles?
We recommend spot cleaning with mild soapy water and avoiding harsh chemicals. For umbrellas and chairs, ensure they are completely dry before storing to prevent mold.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and ZipPay.