Returns & Exchanges

We want you to be completely satisfied with your Business & Pleasure Co. Aus purchase, which is why we offer a 30-day return policy for all unused products in their original packaging. Please note that sale items and personalized goods are considered final sale and cannot be returned unless faulty.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in original, unused condition with all tags attached and in their original packaging within 30 days of delivery.

• 2.
  Submit a Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.

• 3.
  Pack and Post

  Securely pack your items to prevent damage during transit and attach the provided shipping label or address it to our Sydney warehouse.

• 4.
  Refund Processing

  Once our team inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.